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Customer segmentation and valuation

  • Writer: Team 42Sky
    Team 42Sky
  • Nov 9, 2020
  • 2 min read

We all need to set priorities to carry out the work in the best possible manner, and for businesses, customers are the core source of income. In order for a business to grow, the business should get the right customers from a large population that has heterogeneous mixtures of tastes and needs. To target the right customers, customer valuation and segmentation is done. Let us discuss in detail about customer valuation and segmentation.


Customer segmentation:

Customer segmentation plays a crucial role in targeting the right audience. Customer segmentation allows the firm decide on creation of the right product to the right customers, with the right price, at the right place and using the right promotional strategy to attract the right customers. 42Sky is aimed at providing all technological solutions for your needs, be it Cloud Services, IT services, Disaster Recovery, DevOps, Network Solutions, Cloud Security and many more. This allows for a larger options for the customers to choose from the services which we provide, connecting to a large reach of customers.


Customer valuation:

We always take time to make a decision before buying a product such as a mobile phone. What are the criteria that we look for before buying a phone? We look into the cost, the value for the price, the required features, the customer ratings, etc. Similarly, businesses cluster customers into different groups by valuation.


The firms undergo three stages to evaluate the customer:


Customer valuation and segmentation isn’t as easy as it sounds. The main challenges the companies find is getting valid data. Getting valid data for heterogeneous population is a costly and time consuming. After getting the data, segregating the work into required parameters and clustering them into the necessary groups isn’t very easy. The final result obtained should be checked be validated in real life, and if the data doesn’t match, then the validation and segmentation must be rechecked and re iterated, to get the exact results. If the results obtained are accurate, then the company can use various strategies which suits the required customer segment.


 
 
 

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